Claude Wade will join AIG as EVP, global head of operations and chief digital officer in the second quarter of this year, the company announced.
Wade comes to AIG from BlackRock, where he was global head of client experience and head of the company's Atlanta innovation hub. He also has worked for Marsh and Guy Carpenter along with now-AIG CEO Peter Zaffino, to whom he will report in his new role.
“I am thrilled to join AIG and to work with Peter Zaffino again as the company continues on its journey to achieve operational excellence and become a top performing company,” Wade said in a statement. “With the investments AIG is making in digital capabilities, combined with Peter’s vision for AIG’s future, I am confident we will drive profitable growth and innovative client and distribution partner solutions that are transformative in the insurance industry.”
“A key dimension of AIG’s ongoing transformation is centered on improving and simplifying our clients’ and distribution partners’ experience with the company, which will enhance client retention and drive client acquisition,” Zaffino added in the statement. “We are investing in technology and talent to develop industry-leading capabilities. Claude is a proven executive with operational, digital and insurance expertise, as well as a track record of delivering sustained profitability improvement.”
