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AI drivers respond to potential accidents in a different way than humans do, and it is tough to audit after the fact, according to an industry trade association and an executive of a U.K. insurance platform.
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Eighty-five percent of insurance executives said they believe AI will strengthen customer trust but only 40% of policyholders agree, according to The State of AI in P&C Insurance Communication 2026 from Hi Marley.
September 28
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The National Association of Insurance Commissioners responded to a query from Sen. Elizabeth Warren about risks to policyholders stemming from private-equity ownership of life insurers.
September 25
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AI is fueling a surge in data-center construction and a rise in cyber incidents. Insurance companies should have a response to both of these trends.
September 25
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Hurricane preparedness is a workforce challenge as much as a claims challenge, writes Jennifer Lee, president and co-CEO of Intradiem.
September 24
An underwriter needs to understand where the limits sit, who owns the outcome, how quickly a person can intervene and whether the company can reconstruct what happened after something goes wrong.
Insurers are mistakenly treating a capacity problem as a headcount problem, warns Norm Hudson, CEO of Staff Boom.
The 160-year-old company is focused on ROI to keep it grounded, but does not see this journey as having an endpoint, according to Bill Pappas, head of global tech and operations at MetLife.
The 2026 Travelers Institute Risk Index finds that as AI is creating new opportunities for cyber incidents, but many are underinsured — especially smaller businesses.
Sixteen leaders across the insurance industry have been recognized for their leadership and significant contributions to their companies, colleagues and the industry.
Tresa Stephens, North America Allianz commercial regional head of cyber, tech and media, holds over a decade of experience in delivering specialized cyber, tech and professional liability solutions.
Sarah Murrow, president and CEO of Allianz Trade in Americas, shares her career journey in the insurance industry and her approach to acting as an effective leader to a multi-national business.