Web Seminar

New year, new agents: How GenAI will transform insurance in 2025

Past event date: February 18, 2025 Available on-demand 60 Minutes
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Generative AI is here, and insurers can no longer afford to sit on the sidelines. With 89% of insurers planning significant investments in GenAI over the next two years, but only 39% currently investing, it's clear that the industry is still grappling with how to transition from plans to practical application. While the potential of GenAI agents to revolutionize claims processing, customer service, and operational efficiency is undeniable, how can insurers start small, overcome obstacles, and scale GenAI agent solutions effectively?

This webinar is your roadmap to action. Learn how to identify the right entry points for GenAI agents, pilot solutions in areas like claims management, and build a scalable implementation strategy. Discover practical insights on collaborating with AI experts to ensure ethical, secure adoption and hear real-world success stories from industry leaders who have turned plans into measurable results.

If your 2025 resolution is to stop planning and start doing, this webinar will equip you with the actionable steps to make it happen.

You'll learn:

  • Identify High-Impact Entry Points: Discover where to start with GenAI, focusing on areas like claims management and customer service to quickly demonstrate value.
  • Build a Scalable Roadmap: Learn how to create a step-by-step plan for expanding GenAI solutions across departments, aligning with broader organizational goals.
  • Measure and Optimize Success: Understand how to define and track KPIs such as reduced claim processing times and improved customer satisfaction and use these insights to refine and scale your initiatives.
Speakers
  • Aaron Wright
    Director of Strategy
    Earnix
    (Speaker)
  • Tim Staebler
    Managing Director, Global AI
    NTT DATA
    (Speaker)
  • Mike Sisk
    Contributing Editor
    (Host)