Web Seminar

Essential insights for modernizing life insurance correspondence infrastructure

Past event date: August 28, 2024 Available on-demand 60 Minutes
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Is your correspondence management system decades old?

For life insurers still relying on legacy customer correspondence systems, technical debt is accumulating, maintenance costs are skyrocketing, and the need for IT support is slowing down both communications development and frontline customer service teams.

Learn from Patrick Kehoe, an expert in customer communications with over 25 years of experience as he shares a proven approach to modernization. 

In this webinar we discuss how to:

  • Get rid of tech debt: Transitioning to the cloud and lowering maintenance costs 
  • Make changes faster: Empowering business users to manage content without relying on IT
  • Drive employee efficiency: Improving the speed and accuracy of claims and call center teams while maintaining control
  • Create exceptional customer experiences: Using AI to enhance quality, clarity, and personalization across print and digital channels. 
Speakers
  • Patrick Kehoe
    EVP Product Management
    Messagepoint
    (Speaker)
  • Jim Ericson
    Market Research Analyst, Former Editorial Director, SourceMedia, Founder, Information Management Magazine
    (Moderator)