Demos & Shared Insights-EasySend

Immerse yourself in an engaging series of technology-focused presentations, unveiling an array of innovative products and services specifically tailored to enhance your workflows.


Transcription:

Aaron (00:07):
Thank you.

Tal Peled (00:09):
All right, so how's it going everybody? So I'm Tal

Aaron (00:11):
And I'm Aaron. And we are EasySend. So we're going to keep this short and straight to the point. What is EasySend. We build end-to-end digital interactions using some of the most powerful technology like AI and OCR to adapt to any customer need. And we work across personal lines, commercial lines, and we all know that commercial lines are highly complex, multiple stakeholders need to be involved and we support all product lines. Some of our top use cases are in FNOL claims, renewals, quote to buying and as I mentioned, multiple product lines such as workers' comp, specialty like cyber, all across PNCL and medical and health,

Tal Peled (00:57):
All that fun stuff. And in here you can see just a few quick example of how the actual look and feel might look like as then you can see it's completely white level because it has to be like that, right? Obviously.

Aaron (01:12):
And so trusted by over a hundred enterprises across the globe, about 80% in insurance as you can see, some of the largest, most recognized names in the world.

Tal Peled (01:23):
So pretty much what he's trying to say, this is our credibility slide. So just so you know, we're not like boots startup up no more.

Aaron (01:30):
Now I know everyone's here for a product demo and tell, we'll jump into that in just a second. But before we get into that, what are we actually solving? How are we impacting carriers and insurers today? What's

Tal Peled (01:41):
The pain point?

Aaron (01:42):
So when you look at data intake or data ingestion, the need to collect data documentation from a customer. And when I say customer, that could be the insured, it could be a broker, it could be an agent, it could be a TPA, it could be a third party that you're collaborating with. So when we talk to carriers, they tell us a lot of the challenges and some of the commonalities regardless of product line is the call center's getting overloaded, everybody's calling into the call center, we lack a digital channel or there might be a lot of complexity to the process and they want to alleviate some of that traffic, right? Furthermore, when you think about any business process and when you're initially intaking that data or that document, that's just the beginning, right? There's going to be the need for additional data, additional documents. And so what that causes is kind of this endless back and forth that's typically happening through email. Oftentimes if there's third party collaborators such as your TPA or if it's a medical claim, a disability claim, a doctor needs to be involved, there's a lack of visibility what's going on. So we take an omnichannel approach. All is going to get into that in just a minute.

Tal Peled (02:49):
I'll explain in a minute, I'll show it.

Aaron (02:50):
And the last thing that I'll say is we're looking to achieve data completeness as carriers. Reinsurers, you have a lot of unstructured data we're looking to solve for you is taking in structured data from the get go from the beginning. That way it's going to make your middle and your end process that much more seamless.

Tal Peled (03:08):
Pretty much we just care about efficiency.

Aaron (03:11):
And last thing that I'll say, and we'll jump into a product demo, is our ecosystem. And this is just a few examples, some of the out of the box integrators that we have. So your most common CRMs like a Salesforce Dynamics policy admin systems like Duck Creek, Guidewire, and a lot more we can even integrate with your in-house build systems.

Tal Peled (03:28):
So this is pretty much for all of your IT folks right here. So it'll be just way easier to integrate to scent. So we already have built in connectors to all of these. Alright, so what I'm going to do right now, I'm going to leave this screen real quick and I'm going to show you a little bit of how it works. Alright, so we said it's completely omnichannel right now. What that actually means, that means that if you are interacting with your customer through, I don't know, let's say SMS WhatsApp email, we mentioned the commercial use cases. So email with a bunch of Excels and PDFs, all that fun stuff or like a native insurance app or portal, whatever that might be. So I'm saying what we're trying to do is that we actually connect to all of those omnichannel approaches and then we pretty much direct the customer to a very tailored made digital journey so they can see only what is relevant for them at that given time and they don't only have to log in or download no app or anything like that, which is pretty cool.

(04:26):
Okay, so what I'm demonstrating right here is that's one method of communication that's a portal essentially. And in here we are going to show one example. The example I'm going to show is actually quote and buying and it's already prefilled just to save kind of time. And in here this is just to simulate OTP. Actually we'll go not I like Mick better. So we're going to go with Mick just because I like him better. But before we actually show this demo, I just want to give you a very quick, very different look and feel. Don't be scared of this developer mode and it's only just to show something really cool that it's responsive on your mobile device and then it's very different than what I'm going to show. So you can see it's a very different customer experience mobile. Alright, so I'm going back to this one.

(05:17):
Prefilled data. Everything is already here as you can see the actual address, all that fun stuff. And let's go ahead and change the salary. Lemme give him 50 million, that's not bad. I wish I'd had that. And then just because we're in Florida, we're going to change this name right here. We're going to call him. This is going to be pap cholo, right? There we go. Much better. Alright, so this is Corbin. So as you can see everything and you see in gray it's static data, but the actual number right here, that's dynamic. So that means if I'll go backwards now and I change all the information, then I entered. So this number will actually modify and this is connected to your core system. I'm not going to do that now just because of time and I'm going to go ahead and this continue. This is the actual summary page, uploading documents, so on and so forth.

(06:09):
Again, I'm doing it on my computer but if you do it on your phone, slightly different in here. The legal notice, yes I do, I do. And everything signature very important right here. That's a built-in signature component has the same legal wait as DocuSign. Very important in here. That's the actual preview of it and once I submit all that, it's been pushed to your core system. So that's the actual look and feel of the end user. Now I'm going to hop on real quick to the actual builder. So this is our drag and drop component based builder in here. I can talk about it for an hour, but I'm going to show, build, integrate, measure, that's like dashboarding capabilities, all that fun stuff. And I'm going to go ahead and just change something real quick. These are the components. I'm going to add the radio question drag and drop it here, change it and say how you feeling safe?

Aaron (07:11):
Simple, and easy to use. Tal is not a coder, he's a sales guy. Yeah,

Tal Peled (07:16):
Very true. Yeah, I don't know anything about coating. I don't want to know anything about code. Alright, good. Let's add to put simple and then let's say amazing. There we go. I want it to look very nice like that. And we hit the plug. I'm pretty much done. That's it. So I didn't need to know code or anything like that. Alright, so I'm done in here and our is going to give us a little bit of a closure.

Aaron (07:42):
Yeah, so quick recap, love to talk to you a little bit further because plenty more that we can show that we didn't get a chance to. But a flexible platform tailor made on brand. As you can see in the demo environment, it's like a Y insurance, a fictitious brand, but this could be tailor made to your brand and if you have multiple subsidiaries and you want to kind shift that in the web flow, it could be kind of rebranded and redirected. So

Tal Peled (08:05):
Pretty much if you want to do it better come see us. Alright, thank you guys very much. We're EasySend. Thank you for everybody.