For insurers committed to improving the policyholder experience, digitizing payments should be a priority. Payments are where the rubber meets the road, and digitizing payments can have a huge impact on policyholder satisfaction. The most effective approach for this transformation is to leverage a single payments platform that provides both inbound and outbound payments digitally.
Click the player above to hear Angela Abbott, Regional Director of Financial Services at InvoiceCloud, discuss strategies for insurers to enhance both policyholder satisfaction and operational efficiency through digital payments. You'll learn:
- Why payments are a critical touchpoint for policyholders
- How insurers can transform the payment experience
- The role of partnerships in digitizing inbound and outbound payments