To get the most out of using Gen AI, Nationwide created a Blue Team and Red Team management approach. The Blue Team thinks of ways to apply Gen AI's power to create opportunities and the Red Team is concerned with guidelines and governance mitigating risks. Kolp is on the Executive Steering Committee that supervises the Red and Blue teams.
Can Gen AI teach the next generation of underwriters?
The role of the underwriter is changing. Challenges like shifting employer expectations and static underwriting operations in an industry facing rapid digital acceleration are adding pressure to underwriters across all insurance lines. Within the next decade, insurance will face a talent crisis that can only add to the mounding challenges underwriters face in their roles.