Insurance organizations have transformed the claims process rapidly in the past few years. The first-notice phone calls, adjuster visits and carbon-paper trail is now just one of many paths customers can take through their claims. Technologies from the simple, like mobile apps and text messaging; to the complex, like computer vision and deep analytics, have been deployed by carriers with varying degrees of success and adoption (
The bright future for digital claims
January 28, 2022 6:30 AM