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From water shutoff valves to electrical surge protectors, technology is able to mitigate a wide variety of risks, saving carriers and policyholders valuable time and money. Internet of Things technology is also enabling insurers to be more proactive than reactive so they can prevent or at least mitigate some claims before they occur. Sarah Jacobs, senior vice president of Nationwide's Personal Lines Product and Underwriting, details how they are implementing technology and discusses their smart home programs.