Insure Think

A new research report from SMA examines core systems deals completed in 2022 from 18 of the top solution providers in the market today.

For example, ethics training can help organizations define unfair bias in the context of AI models.

As a result of the banking collapse, we can see more clearly the vulnerable areas where tech companies could sharpen risk management.

For example, a smart contract-enabled parametric insurance product could be designed to automatically pay out to farmers in the event of a drought.

Cameras and theft alarm systems are often the more attractive option for homeowners but they're neglecting some of the most common and costly risks.

App-free video software can help carriers boost customer satisfaction.

Personal insurance shouldn't be a mystery.

Targeting distribution, claims, sustainability and talent provides a way forward.

Agents should stay informed of how the latest emerging trends such as technology usage and persistent inflation are impacting their client.

The business model, the tech it sits on, and the sector's purpose must evolve.

The NAIC is drafting a model bulletin on artificial intelligence use and Colorado continues to move forward with its rulemaking under the Colorado Privacy Act.

Current LLMs offer two main categories of value in the field.

By analyzing data in smaller chunks, ideally at its source, the data can be effectively surveyed.

Non-traditional approaches to insurance that SMEs should consider to protect their businesses from new and evolving risks.

Key market drivers that are set to shape the industry and practical tips for managing the change.

Future success for insurers largely lies in data and analytics strategy. 

SMA recently surveyed agency executives in commercial lines to understand satisfaction with insurers' digital sales and servicing offerings.

We expect the absolute growth of this market to be a key factor encouraging more investor participation.

Selecting the right SaaS partner for your company can take time.

Companies with websites are working through privacy requirements and to be web compliant.

To avoid pitfalls, the insurance industry must evaluate how to best embrace digital transformation.

The GPT-4 upgrade is currently available to ChatGPT Plus subscribers only.

Lessons for any insurance finance function looking to modernize.

Operations EVP shares success factors from her work with INROADS at the life insurer.

The technology can mitigate project risk at job sites.

With the right tech, agents can deliver more value more quickly.

An inside look at current climate change disclosures and responding to SEC staff comments.

The trends revolve around speedier personalization, smarter automation and more efficient distribution.

Each Masterclass is designed to build a base of knowledge that supports and inspires insurance digital transformation.

Being immersed in the startup ecosystem can be the answer to staying ahead of the innovation curve.

Innovation requires investments of both time and capital.

The free market must encourage higher cost providers to lower their prices, or those with poorer outcomes to improve by adopting best practices.

Massive amounts of visual information can be leveraged to lower risk and workers' comp costs, as well as build a culture of caring.

Several tips for standing out against competitors without ads.

A new SMA survey shows 12% of commercial lines insurer executives say their businesses are just in sustaining or surviving mode this year following a challenging 2022.

It's clear that insurers must modernize every part of their back office.

There are several avenues for insurers and insurtechs to collaborate, including acquisition, investment, software collaborations and more.

Tips for appraising solutions that deliver the right combination.

Investment and innovation to keep drivers and people safe from distracted driving are necessary.

Employers need to examine healthcare options to mitigate high out-of-pocket costs to employees.

RGA decided to put ChatGPT to the test by posing three questions related to underwriting and the future of life insurance. The answers from ChatGPT are entirely AI-generated.

Insurance companies have an opportunity to be at the forefront of climate change mitigation.

At the heart of the industry's self-billing challenges is data — how it's stored, how it moves between partners, how it's cleaned for use.

The main opportunity comes from the ability to optimize workflows and offer better pricing models.

Growing up surrounded by search technologies, online shopping, and mobile apps means that these digital natives have come to expect speed and efficiency.

One area that has progressed by leaps and bounds is new user interaction technologies like messaging, chatbots and real-time video chats.

As consumers continue to rely more on digital transactions, it will become increasingly important for incumbent insurance carriers to integrate new technologies.

This technology can offer unprecedented customization, but there are legal and ethical considerations.

Companies that resisted remote work and e-commerce fell behind. The same dynamic is playing out now in the metaverse.

Widespread digitalization creates more opportunities for bad actors to manipulate insurance services.

Attention to detail in the hiring approach can open up a diverse talent pool and solidify DEI in a company's culture.

If you don't understand how and why a hospital bill is what it is, blame our healthcare financing system — not the hospital.