Insure Think

Growing up surrounded by search technologies, online shopping, and mobile apps means that these digital natives have come to expect speed and efficiency.

One area that has progressed by leaps and bounds is new user interaction technologies like messaging, chatbots and real-time video chats.

As consumers continue to rely more on digital transactions, it will become increasingly important for incumbent insurance carriers to integrate new technologies.

This technology can offer unprecedented customization, but there are legal and ethical considerations.

Companies that resisted remote work and e-commerce fell behind. The same dynamic is playing out now in the metaverse.

Widespread digitalization creates more opportunities for bad actors to manipulate insurance services.

Attention to detail in the hiring approach can open up a diverse talent pool and solidify DEI in a company's culture.

If you don't understand how and why a hospital bill is what it is, blame our healthcare financing system — not the hospital.

It's crucial to understand that trust extends to the world of digital, especially social media.

Consider introducing specific touch points and service level expectations.

Seven out of ten insurers identified data pre-fill as one of their top investments for sales.

Branch Insurance CTO shares insights on standing out digitally.

This profound change in the coverage gap underscores the need for modernized IT and more cloud-based technology.

Three ways for carriers to improve the policyholder's experience by unlocking the value of their data.

Insurers who automate workflows and communication can get ahead of the curve, compete more effectively and thrive

Technology can help during difficult economic times and it can present new avenues for growth.

To limit the effects of disasters, there are valuable lessons consumers can learn from to better protect against financial and physical impacts.

It appears the technology is largely still in its infancy in the insurance industry.

This is where parametric comes in.

AI and predictive analytics provide a more rigorous approach to risk management.

The idea is to use advanced analytics to drive innovation and create actionable insights throughout the insurance lifecycle.

With rising inflation and interest rates is the insurance industry prepared for what's ahead?

Bank regulators should heed the Treasury Department's call to embrace cutting-edge tools for credit scoring.

A recent survey of executives at small commercial lines insurers reveals some shifts in what is driving distribution investment decisions.

Analytics and feedback help companies leverage data and create the best benefits packages for employees.

A standalone cyber policy is now a must-have for more and more small businesses, and even large enterprises.

Insurance companies that best leverage data-driven technology solutions to predict and understand the intricate morass of new risks will position themselves to succeed.

Yes, an industry app-maker argues, if the more a consumer plays the more they benefit.

Traditional training methods aren't relevant when a new employee works from a home office with a remote computer setup.

Jeff Bales, senior director of Business Development at Notion shares homeowners insurance predictions.

Insurers can gain deeper insight into risks.

Chaz Perera, CEO of Roots Automation, writes about three trends the industry faced this year and what may happen next.

Chatting with some analysts about the shape of the coming year.

The next year is likely to bring customer-centric development and solidify Insurtech 2.0.

Based on Keynova Group's 2022 Mobile Insurance Scorecards, there are three trends to watch in mobile apps.

Now is the time to identify and act upon the things that matter most to employees.

To stay ahead, insurers must assess the factors shaping the industry including emerging technologies.

Agencies have no choice but to accelerate their digital transformation initiatives.

Undoubtedly, insurers are planning for expected and unexpected events that may disrupt their businesses in the new year.

Embracing digital-first tools will be key to improving consumers' outcomes and experience while reducing costs.

Underwriting depends on data, and data—how we source it, how we analyze it, and how we use it—is evolving at an exponential pace.

Working together with new incumbents, customers and internal employees is a trend we will see take off.

Across the sales value chain, insurer executives generally have low satisfaction with digital sales capabilities.

The conversion process can be fraught with integration complexities.

Between changing public perception and promising preliminary data, it's possible that ketamine, MDMA and psilocybin may be covered for mental health treatments.

What is the clear, differentiated product or service we offer our customers that gives us a competitive, sustainable advantage versus our peers?

The insurance and collision repair industries will see a wider range within the claim and repair mix.

Life insurance helps replace your income after you die by paying a benefit directly to any beneficiaries you choose, such as your spouse, partner, children or other loved ones. 

Appraisal and eventual sale on the secondary market of a policy no longer needed can make sense for older clients, says an industry expert.

AI tools can help insurers with historical loss projections more effectively predict the impacts of future catastrophes.

The National Flood Insurance Program is a primary source of flood insurance but Risk Rating 2.0, could change that.

The need is clear for a more cohesive and comprehensive approach, including a combination of digital eldercare services and re-invented insurance products.