Insure Think

Legacy systems are not a Y2K problem – there’s no ticking time bomb.

Policyholders will always make questionable choices and exhibit unsafe behaviors, but insurers at least have a running start at reducing frequency or severity of loss.

The cost of a data breach is going up, and quick responses can save savvy organizations.

The UK's departure from the EU highlights the importance for companies to maintain flexible, globalized IT operations to handle unforeseen events.

After a five-year high, a recently released J.D. Power study finds overall satisfaction with auto insurers has significantly dropped.

Insurers should increase their understanding of and investment in this particular section of the market, including thoughtful client segmentation, marketing efforts, and application of technology.

Allianz’s recent implementation of a blockchain-based CAT bond shows how the technology can build trust and accountability in an existing marketplace.

The predominant approach will be one in which startups coexist with, not replace, insurers.

Carriers are faced with more options than ever when it comes to housing and transmitting data, but a majority are switching to cloud.

Keeping the best employees engaged for decades is the goal of forward-thinking carriers.

Regardless of which one, it is still a significant step forward towards the acceptance of autonomous vehicles.

New industry trends and tech ventures are presented in the language of disruption, but aren't a radical transformation of the insurance business.

New types of solutions are reshaping the way technology services are delivered, both internally as well as to customers.

It takes more than just technical know-how to steward an insurance company into the digital age.

Existing data centers cannot handle all consumer data alone. Ultimately, a multi-layer hybrid approach needs to be considered.

The Internet of Things might be in danger of stalling out if insurers weren't promoting connected devices.

The blockchain would reject multiple claims for one accident because the network would know that a claim had already been made, for example.

In the age of Fintech startups, it no longer makes sense to be a “fast follower”: Novarica.

Legacy systems are no longer able to support the flexibility and time to market necessary to compete in today’s market, and insurers are taking action.

Insurers are focusing on data mastery for the customer experience and more, but there's a lot of work ahead.

Insurance companies need to identify the next generation of female leaders.

How can an insurer increase in agility, speed to market and flexibility while keeping the support and maintenance costs manageable?

I had the opportunity to moderate two panels that highlighted the very different views on digitalization in insurance.

Insurance is joining the digital revolution in a big way. But the costs of insurance back-office operations need to come down to open up the gates of innovation.

INN's first Dig In conference showed me that the industry is taking the mandate for innovation seriously.

Security needs to be part of all application and data activities up and down enterprises.

INN entering second decade of honoring innovative, exemplary women leaders.

We expect to see an increasing, widening gap between those insurers that have invested in the how of innovation and those that have not.

Insurers might rethink their digital strategy based on desired outcome, because like it or not, a growing number of customers are leading the charge for digital alternatives.

Right now, most of the M&A activity in this space is taking place among the vertical insurance software providers themselves.

It’s only a matter of time until insurance companies emerge as software companies as well.

Over the past five years, we have seen a pattern emerging where private equity (PE) and venture capital firms have begun to eye the insurance industry – and core systems in particular.

Customer-centricity matters more than any other strategic imperative, based on a Forrester global survey of more than 250 insurance business decision-makers.

Carriers noted that speed of delivery and the ability to provide unique capabilities were the key drivers for implementing in the cloud.

Businesses must demand the makers of technologies apply the same techniques and approaches that enable the development of high quality, high reliability mission critical systems, rather than focus so much on the next set of new bells and whistles.

With the industry's focus on the Internet of Things, being 'closer to the ground' might be the right move.

Why the health insurer's COO had to resign, and what insurers across business lines can learn.

As vendors have matured their products and implementations in recent years, they are looking for ways to better meet the needs of smaller insurers.

The accuracy, scalability, consistency and accessibility of APIs is critical to avoid potential errors or issues.

Those insurers that embrace the risk management issues inherent in modernizing core systems know that updated technology is essential to their ability to compete effectively.

Insurers' laser focus on analytics and data excellence is driving strategic decisions in the technology realm, says Celent's Donald Light.

At a Celent roundtable, inurance tech leaders discussed innovation, core systems in the cloud, agent and customer experience, digital strategy, and a changing workforce.

insurers continue to process and evaluate new technologies designed to help mitigate risk, and there is an all-out effort to drill the “safe driving” theme home.

Finding an "insurance angle" for each new technology advancement is easier than ever.

Technology allows insurance coverage to be turned on and off at the touch of a button. Here's a look at how that could change the industry.

Being good at the discipline of focusing on customer experience requires taking a broader view of customers’ lives and the context in which they are interacting with the brand.

With its analytical power, Google could have created a truly disruptive experience by providing consumers with a powerful recommendation engine.

There is plenty of room for innovation in products and in engaging and serving Millennials, without startups seeking to be insurers in their own right.

Insurers with mobile apps that can drive utility to capitalize on their customers’ micro-moments will have the edge.

As technology helps organizations cope with cyber breaches, it is also creating new areas of vulnerability for companies, finds a new study by the ISACA and RSA Conference.

While enterprises are hungry for talent to bring them into the analytics age, skills shortages have been holding them back. Can automation help alleviate the need?

For many people, social media intelligence consists in screening social networks to get data that can complement internal data to make a better business decision. This definition is too succinct.