DIGIN 2024

Session archives
2024
How will carriers interact with customers on their terms and personalize services based on their needs? What are the next-gen tools that support underwriting, claims evaluation and risk prevention? What are future-ready methods and solutions for protecting customer data, identifying fraud and bolstering cybersecurity? Hear from experts, discuss with peers and experience for yourself.
General Sessions
AI Impact on Talent Strategy: Transformative Approaches for Workforce Planning

Dive deep into the strategies for embracing AI beyond the personal realm, leveraging its power for career growth, and business advancement.

July 26
Visionary and Innovators Panel

Join us for an insightful discussion featuring prominent female leaders shaping the future of the industry.

July 26
Advances in Claims Technology
Results from Digital Insurance's survey of insurance carriers about the current state.
That's Not Your Boss on the Phone

Explore the evolving landscape of AI voice cloning fraud.

July 26
Keynotes
The Convergence of Digital & the Customer

Digital channels and emerging technologies are only impactful if customers use them.

July 26
AI is the new UI

Terry Jones, Founder of Travelocity; Founding Chairman of Kayak.com

July 26
Case studies
MySelective: Revolutionizing Customer Experience & Digital Risk Management

In a world that demands instant results and seamless digital interactions.

July 26
Total Loss Process and The Role Technology Plays In Mitigating These Challenges

In an era where total loss auto claims have seen a consistent uptick since 2016.

July 26
Demos
Demos & Shared Insights - Linqura | Sixfold

Immerse yourself in an engaging series of technology-focused presentations.

July 26
Demos & Shared Insights - SalesScreen | DigitalOwl | FirstOrion | Datacrest

Immerse yourself in an engaging series of technology-focused presentations.

July 26
Demos & Shared Insights-EasySend

Immerse yourself in an engaging series of technology-focused presentations.

July 26
Innovation Platform
Enhancing Fraud Detection with Synthetic Data Generation (GenAI)

Insurance companies are always looking for ways to improve their operations while delivering quality coverage to consumers.

July 26
Unleashing the Power of Data: How Standardization Can Transform CX in Commercial Insurance

Dive into the transformative power of data for carriers and brokers who are shaping the future of the customer experience.

July 26
Driving Efficiency and Customer Satisfaction: The Role of Technology in Modern Claims Management

In a digital-first economy, insurance carriers must deliver differentiating and superior experiences to stay competitive and attract customers.

July 26
A Hurricane Hits Boca Raton

Embark on a journey into the future of claims control with our session, 'The Claims Control Center.'

July 26
AI Unleashed: Revolutionizing CX in Insurance

Join us for an interactive session taking you on a journey into the future of insurance customer experience (CX).

July 26
US State of Play- How Can We Protect Against Cyber Threats- What's Coming Down The Line
Join this interactive workshop in which we invite carriers and insurer ecosystem players to discuss cyber preparation, challenges and hopes for the future.
Recognition of J.D. Power 2024 U.S. Insurance Digital Experience Study Award Recipients

Closing Remarks & Recognition of J.D. Power 2024 U.S. Insurance Digital Experience Study Award Recipients.

July 26
Cyber Threat Simulation

Explore the frontier of fraud prevention and data security in our session on 'Fraud and Data Security Protocol.

July 26
Mitigating Regulatory Risk Through Responsible AI Frameworks

Insurers are deploying and will continue to deploy artificial intelligence systems in many aspects of delivering insurance products.

July 26
Creating The Ideal Future Experience

Today's digital investments are driven by the technology that's available - not necessarily what companies need.

July 26