Distribution

The insurance industry will lose half its workforce between now and 2036 as almost 400,000 employees retire.

Agency networks and associations provide benefits historically harder to come by as a standalone business or agency.

Five best practices can assist in selecting and integrating generative AI data.

CoverForce, a new insurtech API, has partnered with the ISU network for independent agents to help its members reach new customers.

He shares how new technologies like machine learning and AI are shaking up the industry and the role of insurance agents.

In other news: Nationwide launches digital platform Pet HealthZone and Bain Capital Insurance closes its 1.15B inaugural private equity fund.

It is important to leverage human-in-the-loop processes, rather than automating them away, and to surface relevant information for agents to help contextualize interactions with policyholders.

Mike Sha, CEO of SigFig writes that agents will need to go beyond insurance to offer more advice on every phase of the financial journey.

Half the insurance workforce will retire over the next 15 years and the key to surviving the shift will be capturing, sharing and scaling the institutional knowledge of their most experienced producers.

The best carriers provide agents with the tools that allow prospective customers the option to shop via chat, text and even in-app communications channels.